Company Snapshot: Join a growing global industrial business navigating a competitive energy sector and expanding globally through acquisitions. With a focus on delivering exceptional customer service, operational efficiency, and market growth, the company is building stronger recognition across industries while maintaining a supportive, collaborative work environment. What You'll Be Doing: This newly created Sales & Operations Officer role is a hybrid position, blending customer service, account management, and field sales. Reporting to Customer Service lead, you'll manage national inquiries, process orders, liaise with production/design teams, and handle on-site warehouse responsibilities. Partner closely with a high-performing State Manager and accelerate your growth. This is a long-term opportunity with potential to grow into business development and account management responsibilities. Your Areas of Impact: 60% Internal sales / Customer Service 35% External Sales (~35% of the role) 5% Warehousing Customer Service & Account Management: Handle national inbox, respond to inquiries, process quotations, and support mid-tier clients. External Sales: Identify opportunities, schedule appointments, and meet clients on the road. Clients industries include Food and Beverage, Chemical, Pharmaceutical, Mining, Construction, Rail and Distribution. Warehouse Management: Support onsite logistics, including pallet handling and forklift operations when required. Operational Oversight: Open the Perth office, make independent daily decisions, and support weekly sales and operations meetings. Collaboration: Work closely with Sydney Customer Service team, production, design, and supply chain to ensure smooth operations. Process Improvement & Administration: Manage special projects, process orders, and support operational workflows. What You Bring: Experience in customer service in industrial manufacturing or technical products. Sales experience is a bonus. An active driver's license. Forklift license is a bonus. Self-motivated, reactive, and able to work independently with minimal supervision. Comfort with using ERP/CRM systems and Microsoft Excel. Comfortable managing a mix of admin, operations, and sales responsibilities. Technical exposure is a plus, but no engineering qualification required. Why You'll Love It Here: Competitive package: base salary car allowance annual bonus Full-time, Monday-Friday, 8:30am-4:40pm Hybrid role with both on-the-road (1-2 days a week) and office-based responsibilities Hands-on, varied role offering long-term growth and exposure to sales, operations, and business development Structured training provided (product, systems, and warehouse) with ongoing development opportunities Direct mentoring from experienced State Manager committed to your professional growth Opportunity to take ownership of Perth operations and make a tangible impact This is an excellent opportunity to build a long-term career with a growing global business. You'll gain hands-on experience across customer service, sales, and operations, while being supported with training and development to grow into future roles. For a confidential conversation, please feel free to contact Olya Sorokina directly. Olya Sorokina Managing Consultant Industrial & Manufacturing Australia & New Zealand PERSOL Executive (M) 61 408 939 (E) persolapac.com SCR-olya-sorokina
